Feature Spotlight: Trackops Video Processing App We’re very excited to announce the immediate release of the Trackops Video Processing App (Trackops Video), designed specifically for Trackops customers who work surveillance or other video intensive services! Trackops Video offers
Understanding Account Security Webinar from 5/8/2019 We recently broadcast a live webinar discussing some of the key components surrounding account security. In case you missed it, we've posted webinar slides online so you can download them and share them
Feature Spotlight: Creating Document Templates with Microsoft Word Trackops offers you the ability to create custom document templates in order to quickly generate standardized reports on all of your cases. Now with Microsoft Word, we've improved this function even further through
Feature Spotlight: Scheduling Activities Through Case Events Creating and scheduling events on a case for your staff is essential for any successful investigation. Trackops offers an innovative way to to achieve this with ease! Scheduling Activities Through Case Events Learn
Quick Tip: Using Case Update Presets on the Trackops Mobile App Would you like to use Case Update Presets when submitting an update on a case via the Trackops Mobile App? Now you can! How to set up and use Case Update Presets Learn
Feature Spotlight: Scheduling Staff via the Case Map Having trouble finding the best fit investigators to work certain events on a case? Trackops allows you to create an event on case from the map in order to find the closest and
Feature Spotlight: Managing Compliance with Company Policies In today's business world, it has become imperative that your staff be educated on company best practices when handling senstive information within the system and on their personal devices. Your business may even
Feature Spotlight: Event Invitations Do you often need to find available contract investigators or other vendors you use for your case work but don't have a systematic way of determining which ones are available to work an
Feature Spotlight: End of Year Reporting Closing out the end of the year strong and planning for the next can be both challenging and time consuming. Through various reporting tools, Trackops makes compiling your end of year data easy
Feature Spotlight: Managing the Budget and Profitability on a Case Want to better manage the budget of your case load? Want to ensure your business is experiencing the greatest profitability across all your clientele? Trackops can help! Managing Profitability on your Cases Learn
Feature Spotlight: Managing Third Party Administrators Do you work with third party administrators to assist in running your insurance investigations? Trackops allows you to manage these organizations with ease! Learn about this and more on our support site!
Feature Spotlight: Multi-Factor Authentication Think you have a strong username and password? In a 2016 Data Breach Investigations Report, Verizon found that "63% of confirmed data breaches involved leveraging weak, default or stolen passwords." Protect
Quick Tip: Resetting Your Password Forgot your password? Don't worry! Trackops makes resetting your password a breeze! Resetting Your Password Learn about this and more on our support site!
Quick Tip: Archiving an Employee Parted ways with an employee? Trackops makes managing your staff easy with simple tools for archiving employees who have left your company. Archiving an Employee Learn about this and more on our support
client notes Quick Tip: Client Notes Trackops now gives you the ability to track and store client notes, conversations, and other correspondences as well as supporting documents including signed contracts all in one place! Learn about this and more
Feature Spotlight: Payment Slips Trackops makes reimbursing your employees a breeze with payment slips! Payment slips are the final step in the expense management process. You can quickly generate payment slips within Trackops enabling you to easily
