Charles T Cox

This latest Trackops feature allows your management team to simplify the process of verifying that investigators have submitted necessary information about their events and tasks via Activity Fulfillment Auditing. It's now possible to determine if an investigator has submitted an expense entry, a case review, and/or a case update

We recently hosted a webinar highlighting the various functions of our new video processing application. In case you missed it, we wanted to provide you and your staff with a recording of this tutorial. The Trackops Video App offers a number of great features that are sure to save you

Through a new Automated Workflow, field staff can fully work through an event or task on the mobile app with ease! Now whenever an investigator checks in to an event or task, their current geo-coordinates are captured and timestamped, time and distance trackers for travel to events, on-site activity, and

We’re very excited to announce the immediate release of the Trackops Video Processing App (Trackops Video), designed specifically for Trackops customers who work surveillance or other video intensive services! Trackops Video offers a number of great features that are sure to save you time and money while improving the

We recently broadcast a live webinar discussing some of the key components surrounding account security.  In case you missed it, we've posted webinar slides online so you can download them and share them with your team.   If you have questions about best practices when it comes to protecting your data,

Trackops offers you the ability to create custom Document Templates in order to quickly generate standardized reports on all of your cases. Now with Microsoft Word, we've improved this function even further through the use of merge fields. How to Setup Document Templates Learn about this and more on our

Creating and Scheduling Events on a case for your staff is essential for any successful investigation. Trackops offers an innovative way to to achieve this with ease! Scheduling Activities Through Case Events Learn about this and more on our support site!

Would you like to use Case Update Presets when submitting an update on a case via the Trackops Mobile App? Now you can! How to set up and use Case Update Presets Learn about this and more on our support site!

Having trouble finding the best fit investigators to work certain events on a case? Trackops allows you to Create an Event on Case from the Map in order to find the closest and best investigators for the job. Assigning & Scheduling Investigators via the Case Map Learn about this and

In today's business world, it has become imperative that your staff be educated on company best practices when handling senstive information within the system and on their personal devices. Your business may even have clients that require written proof of your staff compliance across these policies. Lucky for you, Trackops

Do you often need to find available contract investigators or other vendors you use for your case work but don't have a systematic way of determining which ones are available to work an assignment? Trackops can help with Event Invitations! Event Invitations Learn about this and more on our support

Closing out the End of the Year strong and planning for the next can be both challenging and time consuming. Through various reporting tools, Trackops makes compiling your end of year data easy and efficient. End of Year Reporting Learn about this and more on our support site!

Want to better Manage the Budget of your case load? Want to ensure your business is experiencing the greatest profitability across all your clientele? Trackops can help! Managing Profitability on your Cases Learn about this and more on our support site!

Do you work with Third Party Administrators to assist in running your insurance investigations? Trackops allows you to manage these organizations with ease! Third Party Administrators Learn about this and more on our support site!

Think you have a strong username and password? In a 2016 Data Breach Investigations Report, Verizon found that "63% of confirmed data breaches involved leveraging weak, default or stolen passwords." Protect your data by adding Multi-Factor Authentication (MFA) for an extra layer of login security! Configuring/Resetting Your

Forgot your password? Don't worry! Trackops makes Resetting Your Password a breeze! Resetting Your Password Learn about this and more on our support site!

Parted ways with an employee? Trackops makes managing your staff easy with simple tools for Archiving Employees who have left your company. Archiving an Employee Learn about this and more on our support site!

Trackops makes reimbursing your employees a breeze with Payment Slips! Payment slips are the final step in the expense management process. You can quickly generate payment slips within Trackops enabling you to easily capture expenses from a given pay period and mark them when they've been paid. Creating Payment Slips