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case numbering

A collection of 2 posts
case numbering

Featured Spotlight: Case Numbering

It may seem odd, but your case number can convey a lot information about a case in Trackops [https://www.trackops.com/], even at a glance! Understand when a case was created, the instance and type of case by using special variables to customize your case number by year, month,
20 Apr 2017
Feature Spotlight: Template Variables
variables

Feature Spotlight: Template Variables

We know your time is valuable, and taking advantage of features that can automate your workload saves time and improves accuracy. Today we’re highlighting Template Variables, a great automation feature in Trackops [https://www.trackops.com/], designed to save time, standardize input, and reduce errors. Template variables are used
18 Mar 2016 1 min read
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