case numbering Featured Spotlight: Case Numbering It may seem odd, but your case number can convey a lot information about a case in Trackops, even at a glance! Understand when a case was created, the instance and type of case by using special variables to customize your case number by
variables Feature Spotlight: Template Variables We know your time is valuable, and taking advantage of features that can automate your workload saves time and improves accuracy. Today we’re highlighting Template Variables, a great automation