case numbering

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Featured Spotlight: Case Numbering

It may seem odd, but your case number can convey a lot information about a case in Trackops, even at a glance! Understand when a case was created, the instance and type of case by using special variables to customize your case number by year, month, instance version and case

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Feature Spotlight: Template Variables

We know your time is valuable, and taking advantage of features that can automate your workload saves time and improves accuracy. Today we’re highlighting Template Variables, a great automation feature in Trackops, designed to save time, standardize input, and reduce errors. Template variables are used in several key features